1. Introduction
Outdoor Spatial Design, LLC (“OSD,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, https://osdla.com, contact our team, or inquire about our landscape architecture, planning, and urban design services.
By using our website, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide when contacting us or requesting information about our services.
Personal Information
This may include:
Name
Email address
Phone number
Company or organization name
Project location and project details
Information included in messages or inquiries submitted through our website
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically through our hosting platform, security systems, or website analytics tools, including:
IP address
Browser type and device information
Operating system
Pages visited and time spent on the website
Referring websites or search engines
General geographic information derived from IP addresses
This information helps us understand website activity, maintain security, and improve website performance.
3. How We Use Your Information
We may use collected information to:
Respond to questions, inquiries, and project requests
Communicate about our landscape architecture and design services
Evaluate potential residential, commercial, and community projects
Provide requested information, proposals, or project-related communications
Improve website content, navigation, and performance
Monitor website security and prevent unauthorized activity
Comply with applicable legal obligations
We do not sell personal information collected through our website.
4. Contact Forms and Communications
When you submit an inquiry through our website, the information you provide may be delivered to our team through email or stored within our website’s contact form system.
We use this information to respond to your inquiry, discuss potential projects, and provide relevant information about our services.
Submitting an inquiry does not automatically enroll you in a marketing email list. If we offer promotional email communications, we will provide applicable subscription and opt-out options.
5. Website Analytics
Our website may use analytics tools, including Google Analytics or similar services, to better understand how visitors interact with our content.
These tools may collect information about website traffic, page views, visitor interactions, device types, and general geographic locations.
Analytics information helps us evaluate website performance and improve the visitor experience.
For information about Google’s data practices, visit:
https://policies.google.com/privacy
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support functionality, security, and website performance.
Cookies are small files stored on your device that help websites remember certain information.
Cookies used by our website may include:
Essential Cookies: Support core website functionality and security.
Performance Cookies: Help us understand how visitors interact with the website.
Functional Cookies: Remember certain preferences and improve usability.
Third-Party Cookies: May be associated with embedded content or external services used on the website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain consent before using nonessential cookies.
7. Third-Party Services and Embedded Content
Our website may contain links to external websites, social media platforms, maps, or embedded content from third-party providers.
These services may collect information according to their own privacy policies.
Examples of third-party services that may be used include:
Google Maps for location and directions
Google Analytics for website performance reporting
Social media platforms linked from our website
Website hosting, security, and maintenance providers
Outdoor Spatial Design does not control the privacy practices of external websites. We encourage visitors to review the privacy policies of third-party services before providing personal information.
8. Information Sharing
We do not sell or rent personal information to third parties.
We may share limited information with trusted service providers when necessary to operate our website, manage communications, or deliver requested services.
These providers may include website hosting companies, technical support providers, analytics platforms, and communication services.
We may also disclose information when required by law, legal process, or to protect our rights, property, or security.
9. Data Storage and Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, and meeting legal obligations.
Information submitted through our contact forms may be retained in email correspondence or website systems as appropriate for business operations.
When information is no longer needed, we take reasonable steps to delete or securely dispose of it.
10. Data Security
We take reasonable administrative and technical precautions to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Our website uses HTTPS encryption to help protect information transmitted between visitors and the website.
Although we make reasonable efforts to safeguard information, no method of electronic transmission or storage is completely secure.
11. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
Request information about personal data we maintain
Request correction of inaccurate personal information
Request deletion of personal information, subject to legal or business retention requirements
Withdraw consent where processing is based on consent
Opt out of applicable marketing communications
To submit a privacy-related request, please contact us using the information below.
We will review and respond to requests in accordance with applicable law.
12. Children’s Privacy
Our website is intended for individuals seeking information about professional landscape architecture, planning, and urban design services.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.
13. Links to Other Websites
Our website may contain links to external websites operated by third parties.
Outdoor Spatial Design is not responsible for the content, security, or privacy practices of those websites.
We recommend reviewing the privacy policies of any external websites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this policy periodically.
15. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Outdoor Spatial Design, LLC
1349 Ashley River Road
Charleston, SC 29407
Phone: (843) 733-3325
Email: info@osdla.com
Website: https://osdla.com